1. Who Are We and What Do We Do?
Hello! We’re thrilled that you’ve chosen to use TheRedLight and our services (which we’ll refer to as the “Services” or the “Platform”). At TheRedLight, privacy is a priority, and we are committed to respecting your privacy for any information we may collect through our website, theredlight.xyz, and any associated services we operate. This Privacy Policy explains the type of information we collect, how we use it, how we store it, and with whom we share it. If you have any questions, issues, or concerns regarding our Privacy Policy, please feel free to contact us at support@theredlight.xyz. Please note that any explanations provided are not to be considered legal advice. By using theredlight.xyz, you agree to our Terms of Service, Advertising Policy, Code of Conduct, and this Privacy Policy.
2. What Information Do We Collect?
We handle your personal information lawfully, fairly, and transparently. We only collect and process information where we have a legal basis to do so.
We collect information in three primary ways:
- Information you choose to provide us.
- Information we automatically collect when you use our services.
- Information we obtain from third parties.
If you provide consent for a specific purpose, you have the right to withdraw your consent at any time (but this will not affect any processing that has already occurred). We do not retain personal information longer than necessary. While in our possession, we will safeguard it using commercially acceptable measures to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. However, we acknowledge that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. We may need to retain personal information to comply with legal obligations (such as financial record-keeping or payment processor compliance) or to protect your vital interests or those of another individual.
- Information You Choose to Provide Us: When you engage with our services, we collect the information you choose to share. This includes, but is not limited to:
- Username, email address, verification details, payment information, date of birth, password, phone number, social media handles, photos, and profile content.
- Credit Card Information: We do not store your credit card details on our servers. Instead, we securely transmit them to our trusted payment provider using encryption, following industry standards, including 3DSecure2 where applicable.
- Information We Automatically Collect: When you use our services, we collect details about how you interact with the platform, such as:
- Pages you visit, categories you browse, comments you post, and terms you search for.
- Communication data, such as message timestamps, sender/recipient details, and the number of messages exchanged.
- Device-specific information like hardware model, operating system, unique device identifiers, browser type, language, and network information.
- Location data, log information, and cookies to help us analyze and optimize your experience.
- Information We Receive from Third Parties: We may also collect information about you from other users or third parties, such as when someone refers you to our platform. We combine this data with the information we already have to improve our services.
3. Collection and Use of Information
We collect, hold, use, and disclose information for the following purposes, ensuring that it is processed in a manner consistent with these purposes:
- To personalize your experience on our website.
- To allow access to our website, associated apps, and social media platforms.
- To communicate with you.
- For internal record-keeping, administrative purposes, billing, analytics, and business development.
- For marketing and advertising purposes, including sending you promotional information about our products and third-party services that may interest you.
- To verify your identity and prevent unauthorized or illegal activity.
- To comply with legal obligations and resolve disputes.
We may also store certain information locally on your device (e.g., through local cache) to improve performance. You can refer to your web browser’s documentation for instructions on clearing this data.
4. Disclosure of Personal Information to Third Parties
We may disclose your personal information to:
- Third-party service providers for the purpose of providing services, including (but not limited to) IT services, web-hosting, payment processors, marketing services, and professional advisors.
- Our employees, contractors, and related entities.
- Courts, regulatory authorities, and law enforcement officers as required by law.
- Third parties that collect and process data.
5. International Transfers of Personal Information
The personal information we collect may be stored or processed outside your home country, where we or our partners, affiliates, or third-party providers maintain facilities. By providing us with your personal information, you consent to this transfer.
For transfers from the European Economic Area (EEA), we will ensure that your data is protected using appropriate safeguards, such as standard data protection clauses or other legally acceptable means.
6. Your Rights and Control Over Your Personal Information
- Choice and Consent: By providing us with your personal information, you consent to its collection, use, and disclosure in line with this Privacy Policy. We do not knowingly collect information from individuals under the age of 18.
- Third-Party Information: If we receive your personal information from a third party, we will protect it according to this Privacy Policy.
- Restricting Data Use: You may request to restrict the collection or use of your personal information.
- Access and Data Portability: You may request a copy of the personal information we hold about you.
- Correction and Deletion: If any information we hold about you is inaccurate or outdated, please contact us to correct it.
- Data Breaches: We will comply with applicable laws in the event of a data breach.
- Complaints: If you believe your data protection rights have been violated, please contact us.
7. Business Transfers
In the event that TheRedLight or its assets are acquired, your data may be part of the transferred assets. We will ensure that your personal information continues to be used in line with your consent.
8. Limits of Our Policy
Our website may link to external sites. We are not responsible for the content or privacy practices of these third-party sites.
9. Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices. Your continued use of our services after changes will be considered acceptance of our updated Privacy Policy.
Contact Us
If you have any questions about this policy, please contact us at support@theredlight.xyz.
